Welcome to the Help Desk - How Can We Help You?

Your experience as an Golf Club Exchange.com customer is our top priority. We have set up our Help Desk into two main sections.

1.	Learn How It Works The “How it Works” section below is organized by many topics and will give you a detailed summary on each.
2.	Get Help on Order Specific Issues and General Questions The Help Desk Message Center enables customers to ask specific questions on their order and receive immediate answers. It also routes general questions to our customer service team which typically responds within 24 hours.

	How It Works

Getting Started  Contact Customer Service  About Golf Exchange  How to Register  How to Search  How to Bid  How to Sell  eBay Buyers Searching  How to Search  Listing Icons Buying  Contact Customer Service  Ask Seller A Question  How to Submit Bid or Buy Now  How to Submit Payment  How to Submit Complaint  How to Report Damaged Listing  Non-payments and Blacklisting Shipping  My Shipping Center  Buyer Shipping/Protection Terms  How Shipping Works  Scheduling Pickup  Scheduling Drop-off  Shipping Instructions  Tracking a Shipment  Contact Customer Service  Damaged Shipments  Returning Listing Troubleshooting  Report Website Error  Which Web Browser Should I Use?  Browser Settings?  System Requirements? Additional Services  Summer Shoot-Out Sweepstakes  Email Sign-up  Cool Link: Used GolfBallDeals.com  Previous Contest Winners  Contest Rules and Regulations  Guarantees and Customer Protection  Club Finder Service  Golf Blue Book / Tade-ins / Sell-Now...  Golf Club Reviews  Special Auctions  Advertise with Golf Exchange

My Account  Go To My Auctions - Home  Edit Your Account Here  My Message Center  Contact Customer Service  My Auctions  Editing My Customer Account  How to Retrieve Password Bidding  Condition Definitions  48-Hour Inspection Period  Proxy Bidding  Bid Increments  Submitting Bid  Cancelling Bid  Shill Bidding  Listing Time Left  Seller Lowers Accept Price Selling  Contact Customer Service  Selling Summary  What Is The "Min Bid Accept Price"?  Lowering The Accept Price  What Is The "BuyNOW Price"?  How Do I Add The "Buy Now" Option To My Auction?  How Do I Add Product Images?  Seller Shipping Adjustment  What Is The "Sell Now" Option?  How Do I Use Profiles to List Auctions?  How Do I "Feature" My Auction?  How Do I Ship?  How Do I Respond To A Complaint?  How Do I Reply To Questions?  Relisting An Auction  Volume Edit Listings  Seller Scorecard  Non-shipments and Blacklisting  How Am I Paid For My Sale?  Seller Commission Scale / Shipping Deductions  Direct Deposit Payment Program Member Program  Contact Customer Service  How to Join  GolfBlueBook and Trade-In Programs Terms, Disclaimers, Privacy  Disclaimer  Terms, Disclaimers, Tradmark Notice  Privacy Policy Newsletter Sign-Up  Deal of the Day!  Tell a Friend (and win cool prizes)  Edit Email Preferences  Unsubscribe

	Help Desk Message Center

You may contact GolfClubExchange.com Customer Service most quickly, via our Help Desk Message center below. Response time is usually within 24 hours, but could extend to 48 hours through weekends. Submit your issue now for Direct Customer Service.

Get Help on Order Specific Issues and General Questions

Select whether you are a Buyer or Seller below. If you do not have a username or password, click here.
I am a	Bidder/ Buyer	Seller
Enter User Name, Password and Listing number below.
User Name
Password	(Forgot your password?)
Enter Listing Number	(Enter your 6 digit listing number for order related issues) To find your listing number, click here.
For an immediate response to your issue, please choose from the list of questions below. If you do not find your issue in the drop down menu, you may select “Help! my question was displayed above.” to submit your order related issue. Our customer service team answers hundreds of emails daily and typically responds within 24 hours. Response time extends to 48 hours over weekends and holidays.
Select Buyer or Seller Above